SAP Commerce Cloud

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This page reflects our views and assessments. All information is sourced from publicly available information and does not represent the vendor’s official position.

Evaluation

⭐ Highlights

• SAP Commerce, especially when integrated with other SAP products like S/4HANA, is extremely powerful and capable of serving even the largest enterprises.
• The underlying Java platform (Hybris) was released in 2001, making SAP Commerce a highly mature and battle-tested system.

👍 When to use

• Companies with established Java teams that heavily use SAP ecosystem services may effectively leverage the full capabilities of this extensive system.
• Companies with extreme requirements in with regard to scalability

👎 When to avoid

• Companies seeking a more lightweight solution and lacking extensive in-house SAP expertise may find SAP Commerce overly complex for their needs.

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Functionality

B2C

SAP Commerce Cloud has a complete set of B2C features.

B2B

SAP Commerce Cloud has a complete set of B2B features.

Marketplace

SAP Commerce is limited in supporting Marketplace use cases, as it does not include a dedicated merchant portal. For this purpose, SAP officially recommends an additional vendor like Mirakl 🌐.

Development approach

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Bird’s eye view

SAP Commerce Cloud is a suite of e-commerce services run by SAP on Azure.

Its core component, the "Platform," is a headless application built on Java and Spring, previously known as Hybris.

The storefront can either be built from scratch or using the "Composable Storefront" framework, which is pre-integrated with SAP's CMS, SmartEdit.

Overview: 🌐

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Extendability

There are multiple approaches to tailor SAP Commerce to specific needs:

• Full Source Code Access: Licensed customers receive access to the complete source code of SAP Commerce (formerly Hybris). This allows for in-depth customization of the platform. SAP Commerce provides an extension architecture designed to ensure that customizations do not interfere with updates, enabling the platform to remain updatable even after modifications.

• Side-by-Side Extensibility: This approach focuses on maintaining a clean core without making code-level changes. Instead, businesses can build web services that integrate with SAP Commerce using APIs and events. SAP's Kyma Runtime 🌐 running on an isolated Kubernetes cluster supports this by enabling the development of custom microservices and serverless functions. This allows for extensions without altering the core platform, ensuring updates and system stability are maintained.

⚠️ Some customers have informed us that the Kyma runtime is a separate product, incurring additional licensing fees.

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Storefront approach

SAP offers a template-based solution called Composable Storefront, built on Angular. It is available exclusively to licensed customers.

However, there is an open-source alternative called "Spartacus," which can be used by customers of SAP Hybris on-premise (now end-of-life, as noted below). You can find the repository here: 🌐 and an official explanation video here: 🌐

The Composable Storefront application is pre-integrated with SAP’s CMS solution SmartEdit:

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Admin UI

The shop is managed through the admin UI called "Backoffice," which is based on the open-source ZK framework 🌐 and can be fully customized at the code level.

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Integration into the SAP landscape

SAP offers a wide range of enterprise services. A typical SAP Commerce setup integrates with several of these services, like the SAP S/4HANA ERP system, via the Integration Extension Pack.

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Hosting

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While it was previously possible to self-host SAP Commerce, the on-premise version is now deprecated and will no longer be supported after mid-2026. Existing customers must transition to the cloud version or another shop system.

SAP Commerce is hosted on the SAP Commerce Cloud Version 2 (CCv2), managed through a cloud portal. The automation engine provisions and deploys the storefront, SAP Commerce, and the Solr search engine.

SAP Commerce Cloud is operated on MS Azure.

The Angular-based Composable Storefront can be hosted either in SAP Commerce Cloud or with any other provider.

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Case Studies

All information is based on public sources and manually curated. Projects that are completely hidden from the public are excluded. Contact us to contribute contact@roq.tech

Company	Shop URL	Industry	Type
Toyota Motor Philippines	https://online.toyota.com.ph/	Automotive	B2C
DAIMANI	https://www.daimani.com/	Sports & Entertainment	B2CB2BMarketplace
thyssenkrupp Materials Services	https://www.onlinemetals.com/	Wholesale (Materials)	B2B
MVV Enamic	https://business.mvv.de/zmvvstorefront/	Utilities	B2B
H&M	https://www2.hm.com/	Retail (Fashion)	B2C